Flying a specialist from London or Frankfurt for a two-hour Zurich cage visit is a bad SLA and a worse margin. Simaks gives MSPs and integrators a cleared Swiss pair of hands that follows your method and closes into your ticket system.
What partners use us for
- White-label Smart Hands and Remote Hands
- Break/fix retainers across Swiss branches
- Multi-canton rollouts under your programme name
- OEM install and FRU support on customer sites
- EU and UK overflow on the same desk
How we stay in our lane
Partner-of-record tickets stay partner-of-record. We do not quote your end customer when you own the relationship. Direct buyers who find simaks.uk are a separate channel — see MSPs & integrators.